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Rockalu, a team of professionals at your service.

In this section, you will find the most frequently asked questions (FAQ) about our products with practical and immediate answers.

We are available Monday through Friday from 9:00 a.m. to 6:00 p.m. Contact us at +33 (0)4 75 85 10 48

What is Rockalu?

Rockalu is a French manufacturer specialized in the design and production of accessories for 4x4 off-road vehicles. We offer a wide range of products designed to enhance the performance, style, and functionality of your vehicle.

What types of accessories do you offer?

We offer a variety of accessories, including aluminum Hardtops, awnings, storage drawers, and much more. Our goal is to meet all the needs of off-road enthusiasts.

What is your return policy?

We want you to be completely satisfied with your purchases at Rockalu. If you are not satisfied with your order, you can return the products within 14 days of receipt for a refund or exchange, subject to certain conditions.

How do I place an order?

To place an order, you can visit our official website and browse our online catalog. Once you have found the products you wish to purchase, add them to your cart and follow the instructions to complete your order.

What are the delivery times?

Delivery times vary depending on your location and the shipping method you choose. We strive to process and ship orders as quickly as possible. You can check delivery estimates when placing your order.

How can I contact customer service?

You can contact our customer service by phone at the number provided on our website during our business hours, or you can send us an email to the specified address. We are here to address all your questions and concerns.

Do you offer promotions or discounts?

Yes, we offer promotions as part of our special offers only at different times of the year. Be sure to sign up for our newsletter to be informed of the latest special offers.

How can I return a product?

If you wish to return a product for any reason, please contact us and we will provide you with the necessary return instructions. Please note that certain conditions may apply. See our return policy for more details.

What payment methods do you accept?

We accept a variety of secure payment methods, including credit cards, and bank transfers. During the payment process, you will be able to choose the option that suits you best.

Secure transactions
Payment in instalments, free of charge
Accessories 3-year warranty
Delivered in 24/48H
Customer service